NewAgentic customer success platform

The retention layer
for B2B SaaS.

Our AI agent predicts churn months before it happens.
It monitors every account from real customer signals, prepares your CSMs for every conversation, drafts the outreach they should send, and does it all without adding a single task to their day.

Integrates with your stack
StripeChargebeeRecurlyZendeskIntercomFrontHelp ScoutAmplitudeMixpanelSegmentPostHogSnowflakeBigQueryRedshiftPostgresClickHouseSalesforceHubSpotPipedriveStripeChargebeeRecurlyZendeskIntercomFrontHelp ScoutAmplitudeMixpanelSegmentPostHogSnowflakeBigQueryRedshiftPostgresClickHouseSalesforceHubSpotPipedrive
How It Works
[02/08]

We give your CS team answers,
not dashboards.

Your churn data lives across multiple tools. ChurnAI reads them together, scores every account daily, and surfaces the accounts your CS team should act on this week with a reason they can act on immediately.

01 · View

A live pulse on every account.

Every account gets a 0-100 risk score, refreshed daily. ChurnAI finds the changes your team doesn't have time to look for, and shows who is healthy, who is drifting, and who needs a call, all in one place.

02 · Analyze

Signals read together, not in isolation.

  • Understands product adoption across your customer base
  • Reads billing, support sentiment, and CRM activity
  • Explains every change with customer context
03 · Orchestrate

Every CSM starts the conversation prepared.

ChurnAI prepares the meeting brief, customer context, and next action. Your CSM knows what changed, what is at risk, and what to discuss.

48 hoursTo first account brief
5 dimensionsBehind every recommendation
1 clickTo approve an action
04 · Execute

ChurnAI gets smarter with every account saved.

Every correction, every response, every save. ChurnAI learns from all of it and improves future recommendations across the entire CS team.

Risk reason attachedNo guesswork
Drafted recommendationReview & send
Upsell opportunitiesDetected automatically
Benefits
[03/08]

Three outcomes your CS team sees on day one.

ChurnAI isn't a dashboard you check. It's a system that tells you what to do next across churn risk, activation gaps, and upcoming renewal risks every single day.

score: 87  ↑  HIGH RISK
score: 14  ↓  UPSELL OPP
─────────────────
daily refresh · all accounts
01 / Churn & Upsell

Know who's about to leave and who's ready to grow.

Every account gets a daily churn score. ChurnAI flags at-risk accounts before they cancel and surfaces expansion signals before your renewal window closes.

D1 → D7 → D30
─────────────────
activation gap: 42%
nudge_sent · 3 accounts
02 / Activation

Turn signups into active users before they drift.

ChurnAI tracks feature adoption, seat usage, and activation milestones. It spots accounts stuck before their first value moment and prepares the right follow-up to close the gap.

invoice_due
  → payment_failed
  → recovery_sent ✓
─────────────────
resolved in 31 hrs
03 / Payment

Send renewal reminders before payments lapse.

ChurnAI tracks renewals and payment dates, drafts the reminder email your team should send, and flags at-risk accounts. When a payment fails, it drafts the recovery email and escalates if unresolved within 48 hours.

Live in 48 hours · All three outcomes

First ranked risk list. 48 hours.

White-glove onboarding with the speed, security, and support your CS team needs, turning product data into retention before the next Monday standup.

Start building in 48 hrs →
churnailive
RiskQueueReports
87
Acme Corp
score.churn_risk
62
Beta Inc
score.churn_risk
34
Gamma Ltd
score.churn_risk
91
Delta Co
score.churn_risk
SEND 3 RECOVERY EMAILS →
The compounding effect

Churn compounds. So does fixing it.

churn without ChurnAI
with ChurnAI
0%
Less revenue churn in 6 months
0.0x
ROI on CS team time
0hrs
Earlier risk detection
Why Us
[04/08]

Every other tool shows you a score. ChurnAI gives your CSM the context, the reason, and the next action.

ChurnAI reads every signal across your customer base and turns it into what your CSM should do next. No dashboards. No spreadsheets. Just action.

ranked risk listdrafted outreachCSM-ready actions48 hours liverisk reasons attached
Request a Demo
ACCOUNT INTELLIGENCE · LIVE
48 hours
to first action
6 signals
in one model
100%
accounts watched
What ChurnAI reads inside your VPC
StripeSalesforceSnowflakeZendeskIntercomHubSpotMixpanelChargebee
Your CSM is always one step ahead.
Testimonials
[05/08]
Quote 01
Acme Corp
87SAVED
Orbit Inc
79SAVED
Crest Ltd
91SAVED
Customer Success ManagerSeries B, Fintech SaaS
"We finally know which accounts are at risk and which ones are ready to grow. Before ChurnAI, I used to worry about missing them."

The plain-language reason on each flag is what sold the team on it, no more guessing what the score means.

CSM/Customer Success Manager, Series B, Fintech SaaS
Tools consolidated
Before → After ChurnAI
Before
4
After
1
3/3
Accounts saved · week 1
800
Accounts scored daily
Book a demo
"There's no shortage of customer data. The problem is seeing what actually matters. ChurnAI cuts through the noise and tells us exactly who to save and why."

2000 accounts scored daily. The morning ranked list is the first tab I open.

CEO, Series A, CPAAS
Quote 02
Before
ChurnZeroGainsightMixpanelLooker
AfterChurnAI
4 1
CEOSeries A, CPAAS
Comparison
[06/08]

ChurnAI vs the old way.

CS teams moved from spreadsheets to dashboards. ChurnAI moves them from dashboards to answers. Answers that evolve. Emails that write themselves. Live in 48 hours.

FeatureBESTChurnAIPlanhatChurnZero
Daily account scoring
AI drafted outreach
Self-hosted / your VPC
Zero data egress
Setup in 48 hours
Flat annual pricing
Security review in 2 days
Activation tracking
Payment failure recovery
Auto-prioritized account listPartial
FAQ
[07/08]

Common questions, answered.

ChurnAI is built for B2B SaaS teams managing 50+ accounts. It watches product usage, billing, support, CRM activity, and renewal context so CSMs can focus on conversations instead of spreadsheets.
ChurnAI connects to the sources you already use and helps define the signals that matter. Most teams see their first ranked account brief within 48 hours.
Get Started
[08/08]
GET STARTED[ 10/10 ]

Your highest-risk account
renewed last week. You didn't know.

Book 30 minutes. A ChurnAI engineer connects to your stack and shows you live risk scores on your real accounts before the call ends.

data sources=00
accounts scored=0
risk flags today=0