Your churn data exists. It's scattered across six tools and nobody's reading it together.
By the time you build that list, 2 accounts have already talked to a competitor.
You have 47 accounts. You can't tell which three will cancel this month. You spend 90 minutes cross-referencing Salesforce, Zendesk, and three usage dashboards before you have a working list. By then, two of those accounts have already talked to a competitor.
Retention dropped 8% in Q3. You pulled a spreadsheet, found nothing obvious. Same drop in Q4. Without product usage mapped to churn, you can't find the root cause. The ARR is already gone before the pattern is visible.
You can't fix what you can't see. The pattern only becomes visible after the ARR is gone.
You're reporting on what already happened, not what's about to.
Your board wants a retention plan. You're reporting on last month's churn. That's a lagging indicator. You have no way to know which accounts are at risk right now, or which to prioritize before the quarter closes.
The signals were there. They always are. They just never lived in the same place until now.
The Solution
One shared signal for CS and Product: readable in 48 hours.
Six tools hold your churn data. No one reads them together. ChurnAI does.
How it works
Three steps. Live in 48 hours.
Connect your warehouse and tools
Point ChurnAI at systems you already run. No platform migration. Works with ClickHouse, BigQuery, Snowflake, Stripe, Salesforce, Chargebee, Zendesk, and Amplitude.
ChurnAI scores every account daily
Usage drops, billing friction, support spikes, onboarding gaps, upgrade signals. ChurnAI pulls all of them together and gives every account a 0-100 risk score with a plain-language reason.
CS closes at-risk accounts. Product fixes the gaps driving churn.
Every account on one ranked list: risk score, dollars at stake, plain-language reason. CS makes the save call today. Product finds the onboarding gap before it costs another quarter.
First week.
Real saves.
What teams see in their first week.
"Our product team finally has cohort data tied to revenue. We found the onboarding gap driving 60% of Q2 churn."
"We flagged 8 at-risk accounts on day one. Three of them were renewals we thought were locked. ChurnAI caught signals we weren't even tracking."
The Product
Your CS team sees who to call. Your product team sees why accounts leave. Same data, 2 different views.
CS sees who to call today and why. Product sees which feature gaps are driving revenue out the door. Same data source. Two different views that actually get used.
Every competitor sends your data to their cloud. ChurnAI runs in yours.
ChurnAI runs in your VPC, your cloud account, your region. 0 rows reach our servers. GDPR compliant by architecture. For fintech, healthtech, and any team with a security review, that closes the conversation on every competitor.
The comparison
The only churn tool built to run in your cloud.
ChurnZero enterprise support requires $40k+/year, quote-gated only. Churned.io is EU-only, no SOC2. Neither serves product teams.
FAQ